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Tuesday, 3 December 2013

How to complaint against ICICI Bank

How to complaint against ICICI Bank
Although ICICI Bank has provided there customer with common customer care help number 022-3366-7777 (Mumbai helpline) and customer care email ID as customer.care@icicibank.com , but many a time I have found that ICICI Bank customer care team closes service request without giving any resolution.

How to resolve ICICI Bank issues faster

Customer care does not help the customer when ICICI Bank Sales team makes a mistake (High Processing Fee, High Pre-Payement Charges, Higher Interest), hence in such case issue does not get resolve even after waiting long time.

If you are in such situation like me then you can send your complains directly to ICICI Managing Director, Senior Management etc.,below are there email addresses.

chanda.kochhar@icicibank.com, corporatecare@icicibank.com, senior.management@icicibank.com

Though you won't be getting direct reply from ICICI MD, but her assistant will coordinate with you on your case.

You can contact ICICI on above mentioned email addresses for any banking issues (Personal Loan, Home Loan etc.)

Banking Tip: Do not agree about anything over verbal discussion, always ask for written confirmation email.

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