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Tuesday, 22 January 2013

Sometime Ctrl+Alt+Del does not work in LogMeIn

I connect to 5+ servers daily through LogMeIn session and have observed this issue many a time on Windows Server 2008 and 2011 family series servers. I am sure, like me others also must have experienced this issue.

How to fix Ctrl+Alt+Del does not work issue in LogMeIn?

1. Access the desktop computer or server via LogMeIn session from Internet Explorer or Mozilla Firefox browser.

2. Now click Ctrl+Alt+Del tiny icon on top of the screen in LMI, if nothing happens than that means you have a issue.

3. Now press 'Cancel' button, and then press 'Switch User' button.

Note: The LMI screen may become black for few seconds when you click switch user.

4. Now again click Ctrl+Alt+Del icon, this time you would get notification prompt to login automatically.

Wow, what a relief.... now we don't have to manually enter lengthy login (username, password) credentials.

Note: This issue would occur if nobody haven't login with the that particular user a/c recently via LogMeIn session.

LogMeIn is very robust remote desktop solution and works much better than Microsoft Remote Desktop (RDP) Client.

Applies To: Windows Server 2008, SBS 2011

Author : Pankaj // 05:54

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